Meet the Team
Gisela
Team Lead
At Refine we strive to deliver "Care as Unique as Your Smile," and I take that to heart. As Team Lead, I work behind the scenes to support our team in any way necessary in order to deliver the best care possible to our patients. Seeing the smiles of our patients makes my job immensely rewarding.
My husband, two sons and I have recently moved to BC from Montreal, QC so when I am not at the clinic, we enjoy exploring all that this beautiful province has to offer. I love spending time with my extended family playing games, hiking, kayaking, camping or just sitting by the fire. I also enjoy baking, scrapbooking, reading and volunteering.
Proficient in the language: French
Sharon
Treatment Coordinator & Certified Orthodontic Clinical Assistant
I love introducing new patients and parents to Refine Orthodontics and informing them on how we can bring out the best in their smile. During the initial consultation, I assist in answering questions related to the treatment plan, the doctor's recommendations, and the available options. It is rewarding helping individuals make educated decisions about their smiles. I am also responsible for creating payment plans and tailoring them specifically to suit each individual family's needs.
When I am not at our practice, I enjoy walking, hiking, and spending time with my husband, three sons and hanging out with my bunny, Kacey.
Suzie
Financial Coordinator
I enjoy getting to know our patients and their families. It is a great feeling to see their smiling faces coming through our doors, eager to tell us about something exciting going on in their lives. Our patients are some of the best people, and it's amazing to watch them gain confidence and self-esteem as they get their new smiles. I welcome everyone, check them in, and help with their paperwork. I also answer the phones, schedule appointments, and answer general questions.
Outside of work, I spend most of my time with my husband and two sons. We enjoy skiing trips and going to our family farm.
Sam
Scheduling Coordinator
My career in dentistry began over 30 years ago, and I still enjoy it thoroughly today. I have many years of experience with clinical duties as well as front office administration. I am pleased to be a part of a team of both skilled and experienced professionals here at Refine Orthodontics. I look forward to the opportunity to educate anyone about their orthodontic treatment and help them understand how orthodontics will benefit their overall dental health, ultimately enhancing their self-confidence. I am ready to help with patients appointments and all their administrative needs.
When I’m not working I can be found working on home renovations, crafting and sewing, and spending time with my family.
Navi
Certified Orthodontic Clinical Assistant
I enjoy getting to know our patients and their families. It is great to be involved in giving someone a beautiful new smile. I appreciate the friendships that develop and love learning more about each person we serve. Seeing a friend’s perfect new smile, and how happy it makes them, makes me smile. I assist during visits to make sure the doctor has everything she needs. At the same time, I talk with our patient about how their treatment is progressing and how well they are doing.
When I am not in the office, I am usually with my family and friends. I love to travel, shop and I'm always looking for a new adventure. I also enjoy working on my family farm, running, photography and watching football.
Proficient in the language: Punjabi
Carley
Certified Orthodontic Clinical Assistant
Patients are my number one priority. I love getting to know them and enjoy helping them feel comfortable to make sure they have a good experience... and if possible, I try to get them to laugh! I assist in helping patients reach their final goal... a beautiful smile!
Outside the office you can find me spending time with my husband and my two favourite nieces. I am also a caregiver, volunteer and scrapbooker.
Proficient in the language: Spanish
Shadé
Certified Orthodontic Clinical Assistant
My interest in dentistry began after being intrigued by my own Orthodontic experience. I now have over fourteen years experience working within the dental field. My goal is to help make each individual's experience a positive one, while looking foward to the end result - A new smile!
Outside of work I enjoy spending time with my family and being active. My two children are involved in multiple activities within the community. We also like to be outdoors and especially enjoy camping in the summers.
Bonnie
Certified Dental Assistant
I always enjoyed going to the dentist when I was young; the positive experience I had there influenced my decision to choose a career in dentistry. Here I am +20 years later still loving it! Orthodontics has made me excited about dentistry all over again and I look forward to coming to work each day. Helping patients to have a positive experience in the office is the most rewarding aspect of what I do.
When I have free time I enjoy drawing, reading, kayaking and hiking
Julia
Scheduling Coordinator
My main objective is ensuring our patients visits go as smoothly as possible. I help with checking in all patients and sterilzing the clinic to keep everyone safe. I am also in charge of many miscellaneous jobs - my favourite is decorating for the holidays!
Away from the office, I enjoy reading, watching movies and collecting vinyl records.
Noel
Scheduling Coordinator
I love connecting with people! My job is to book your appointments here at the clinic.
When I am not at work, I am at the field volunteering and watching my boys play football and rugby, at B. C. Lions games, reading, or scrapbooking! I have hosted international students from around the world, and I have always wante to drive in a demolition derby!