Meet the Team


     Suzie

Receptionist

I enjoy getting to know our patients and their families. It is a great feeling to see their smiling faces coming through our doors, excited to tell us about their latest news. Our patients are some of the best people, and it is amazing to watch them gain confidence and self-esteem as they get their new smiles. I welcome everyone, check them in, and help with their paperwork. I also answer the phones, schedule appointments, and answer general questions.

Outside of work, I spend most of my time with my husband and two sons. We enjoy skiing trips and going to our family farm.


     Sharon

Certified Orthodontic Clinical Assistant & Treatment Coordinator

I love welcoming new patients and parents to our practice. It is exciting to introduce them to Refine Orthodontics and how we can change their smile. During the initial consultation, I, along side the doctor, answer questions related to the treatment plan, the doctor's recommendations and the available options. It is important that patients make educated decisions about their smiles. I am also responsible for creating payment plans and tailoring them so that they work with each family’s budget.

When I am not at our practice, I enjoy walking, hiking and spending quality time with my husband and three sons.


     Darlene

Certified Orthodontic Clinical Assistant

I enjoy providing each patient a great orthodontic experience and becoming their friend in the process. We offer treatment with kindness, empathy, and respect for each person’s comfort and goals. I love being part of a practice where the doctors and team are skilled, professional, patient and considerate. I see patients for their clinical care and assist the doctors with procedures while supporting our patient.

Family, friends, and my faith are the top priorities in my life. I enjoy time with my husband and two adult children.  I like kayaking, camping, bike riding, swimming in the lake, as well as motorcycle rides with my husband.


     Michelle

Certified Orthodontic Clinical Assistant

I love seeing people smile with confidence and happiness. We serve an amazing community, and I am glad to help my friends and neighbors develop the beautiful smile they deserve. My favorite moments are when we remove a patient’s braces: those finished smiles, and the joy on the person’s face, cannot be beat! I assist patients and the doctors during various procedures. I help put on braces, remove braces, and everything in between.

When I’m not working, spending time with my family is my priority. I am married and have three kids.


     Navi

Certified Orthodontic Clinical Assistant

I enjoy getting to know our patients and their families. It is great to be involved in giving someone a beautiful new smile. I appreciate the friendships that develop and love learning about each person’s life. Seeing a friend’s perfect new smile, and how happy it makes them, makes me smile. I assist during visits, to make sure the doctor has everything needed. At the same time, I talk with our patient about how their treatment is progressing and how well they are doing.

When I am not in the office, I am usually with my family and friends. I love to travel and shop and am always looking for a new adventure. I also enjoy working on my family farm, running, photography and watching football.


     Tamara

Certified Orthodontic Clinical Assistant

It is rewarding seeing the transformation each patient experiences during their treatment as they become more confident, happy and outgoing. By the end, they’re talking and laughing with strangers. The life-changing results of orthodontics cannot be understated. I provide chairside assistance, to support our doctors and our patients. I assist with all clinical proceedures including placing and removing brackets and appliances and educating patients about their home care.


Stephanie

Certified Orthodontic Clinical Assistant

I am one of the friendly people who help Dr. Ng create beautiful smiles for our patients. I enjoy getting to know our patients and seeing them transform throughout their treatment. The highlight for me is when we take the braces off: seeing how happy they are, how their self-confidence has grown and how great they look with their new smile! Even though I’m new to the office, both the Dr. Ng and the rest of the team have been so welcoming and kind towards me. I feel very blessed to get to know these ladies better and be working with a team that seems like family!

On my off time you can find me with my fiancé and stepson. We enjoy being active outdoors including having a BBQ, hanging out with friends and family and heading to the beach! I also enjoy movies and good food!

American Association of Orthodontists Canadian Association of Orthodontists The Royal College of Dentists of Canada Incognito Acceledent Aura Itero Digital Impression System Invisalign